Terms and Conditions
Last Updated: 02.12.2025
1. Introduction
Welcome to Peak Medical. Peak Medical Pty Ltd (Peak Medical, Peak, Bibo by Peak Medical, we, us or our) provides content, functionality and services when you visit peakmedical.ai (the Website) or use the Peak Medical mobile application (the App). Together these are referred to as the Services.
By accessing or using the Services, you acknowledge that you have read and agree to be bound by these Terms and Conditions (Terms) and our Privacy Policy, available at peakmedical.ai/privacy. If you do not agree to these Terms, you must not use the Services.
These Terms apply to Users located in Australia.
Certain features, content and promotions may also be subject to additional terms (Supplemental Terms). If you access or use those features, the relevant Supplemental Terms also apply.
2. Eligibility
The Services are only for individuals aged 18 or older. The Services do not replace medical treatment. You are responsible for your use of the Services and must not rely on them if you have medical conditions requiring medical assessment.
3. No Medical Advice
Peak Medical does not provide medical advice. All content is for information only and does not replace consultation with a qualified healthcare professional.
4. Changes
Peak Medical may amend these Terms at any time. Updated Terms will be posted with a revised “Last Updated” date. Continued use of the Services indicates acceptance.
5. Accounts
You must register for an account to use the Services. You must provide accurate information and keep your login credentials secure.
6. Fees and Payments
Subscription fees or one-off payments may apply unless your access is provided by an insurer. Fees are billed monthly and are non refundable unless required by law.
7. User Conduct
Users must not misuse the Services, attempt to access restricted areas, scrape data, disrupt networks, or breach applicable law.
8. Intellectual Property
All intellectual property in the Services belongs to Peak Medical or its licensors. You are granted a limited license for personal use only.
9. Third Party Terms
Peak Medical is not responsible for third party links, services, or fees such as mobile data charges.
10. Warranties, Disclaimers, and Liability
The Services are provided “as is”. Peak Medical limits liability to the extent permitted by law and is not liable for indirect or consequential loss.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Disputes are resolved by arbitration unless unavailable.
12. Contact
Email: support@peak-med.com
Address: Peak Medical Pty Ltd, 1 Newton Street, Sydney NSW 2036, Australia